DRVU LLC – TERMS AND CONDITIONS OF USE

(For All Users: Drivers, Passengers, and General Platform Participants)

Effective Date: October 6, 2025
Last Updated: October 6, 2025

NOTICE OF BETA TESTING PHASE

The first public release of the DRVU mobile application (“DRVU App”) will operate under a Beta Testing Phase (“Beta Phase”).
This Beta Phase constitutes a limited, pre-commercial release of the software for testing, evaluation, and user feedback prior to the full public launch.

By downloading, installing, or using the DRVU App during the Beta Phase, you (“User”) expressly acknowledge, understand, and agree to the following:

(a) The DRVU App is pre-release software provided for public testing and performance improvement purposes.
(b) Only the core Driver and Passenger functions are available during the Beta Phase. Certain features, menus, or modules may be unavailable or inoperable until future updates.
(c) Additional functionalities (such as delivery services, loyalty programs, and in-app tools) will be introduced through subsequent releases.
(d) Users may encounter bugs, data delays, GPS inaccuracies, connection errors, and intermittent downtime inherent in beta testing environments.
(e) The App and all related services are provided strictly “as is” and “as available” without warranty or guarantee of uninterrupted operation.
(f) DRVU LLC shall not be held liable for any damages, losses, or inconveniences arising from beta-phase issues, including technical instability, miscalculations, or unavailable features.
(g) By participating in the Beta Phase, Users voluntarily assume all risks associated with the use of pre-release software and consent to testing and monitoring necessary to improve the Platform.
(h) DRVU LLC reserves the right to modify, suspend, or terminate Beta access at any time and to delete or reset data for security, compliance, or testing purposes.

Participation in this Beta Phase constitutes informed consent to use a limited-functionality platform with the understanding that new features will be added in future updates.

1. Introduction

Welcome to DRVU LLC, a United States-based rideshare technology company. DRVU LLC (“DRVU,” “we,” “us,” or “our”) operates a digital platform (the “Platform”) to facilitate transportation services between independent third-party drivers (“Drivers”) and passengers (“Riders” or “Users”).

By accessing or using the DRVU App or website, you agree to comply with these Terms and Conditions of Use (“Agreement”).
This Agreement is a legally binding contract between the User and DRVU LLC. If you do not agree, you must immediately discontinue use of the Platform.

DRVU LLC reserves the right to modify these Terms at any time. Continued use after any modification constitutes acceptance of the revised Terms.

2. Acceptance of Terms and Electronic Consent

(a) By registering, accessing, or using the Platform, you confirm that you have read, understood, and accepted these Terms, along with DRVU’s Privacy Policy.
(b) You consent to transact electronically with DRVU LLC under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. §§7001 et seq.).
(c) You agree that all electronic records, digital consents, and acknowledgments have the same legal effect as signed written agreements.

3. Eligibility

To access or use the DRVU Platform, you must:
(a) Be at least 18 years old or the age of legal majority in your jurisdiction;
(b) Possess the legal capacity to enter into a binding contract;
(c) For Drivers: maintain a valid driver’s license, registration, and insurance; and
(d) Not have been previously removed or suspended from DRVU LLC.

Minors under 18 may only use the Platform if accompanied by an adult or where permitted by applicable law.

4. Account Registration and Accuracy of Information

(a) Users must provide accurate, current, and verifiable information, including full name, address, phone number, and valid payment credentials.
(b) Users agree to promptly update all information to maintain its accuracy.
(c) DRVU LLC reserves the right to suspend or terminate accounts with false, fraudulent, or incomplete information.
(d) Each User is solely responsible for maintaining the confidentiality of their account credentials and all activities under their account.

5. Authorization for Data Collection and Use

By registering for and using the DRVU App or website, the User hereby provides express authorization for DRVU LLC to collect, store, process, and utilize the following categories of personal and technical information for the lawful purpose of ensuring safe, secure, and effective operation of the Platform:

(a) Personal Identification Information, including full legal name, residential or mailing address, email address, and telephone number;
(b) Financial Information, including credit or debit card details, billing addresses, and payment authorization data;
(c) Device and Network Information, including operating system, device identifiers, and connection logs;
(d) GPS and Location Data, necessary for trip routing, tracking, and safety monitoring; and
(e) Trip and Transaction Data, including ride history, driver-passenger interactions, and payment summaries.

DRVU LLC shall use such information in compliance with applicable privacy, data protection, and consumer laws.
By using the Platform, Users expressly consent to the collection and lawful use of their data to facilitate Platform functionality, prevent fraud, process payments, enhance safety, and comply with lawful information requests.

DRVU LLC will not sell or disclose personal data to unauthorized third parties, except as specifically required for legal, operational, or emergency purposes outlined in this Agreement.

6. Nature of the Platform

DRVU LLC operates as a technology intermediary, not a transportation carrier. It provides software that enables Drivers and Riders to connect and arrange rides independently.

DRVU LLC:
(a) Does not own or operate vehicles;
(b) Does not employ or control Drivers;
(c) Does not guarantee the quality, punctuality, or safety of rides; and
(d) Shall not be liable for any actions, omissions, or negligence of Drivers, Riders, or third parties.

All transportation is performed by independent Drivers who assume full legal and financial responsibility for their services.

7. Payments and Fees

(a) Riders

Fares are automatically calculated based on distance, time, and applicable surcharges.
All payments are processed through the DRVU Platform using authorized payment methods.
Cash transactions or off-platform payments are prohibited.
Discounts may be offered under verified categories (students, seniors, veterans, residents, etc.).

(b) Drivers

Drivers receive a designated percentage of the total fare after deduction of DRVU’s service fee.
Earnings are remitted electronically through DRVU’s payment processor.
Drivers are responsible for paying applicable taxes, insurance, and operational expenses.

DRVU LLC reserves the right to modify fare structures or payout rates with reasonable notice.

8. Independent Contractor Relationship

(a) Drivers are independent contractors, not employees, agents, or legal representatives of DRVU LLC.
(b) Drivers maintain full discretion regarding working hours, routes, and acceptance of ride requests.
(c) Nothing in this Agreement shall be construed to create an employer-employee relationship.
(d) DRVU LLC does not provide benefits, insurance coverage, or wage guarantees.

9. Insurance Requirements

(a) Drivers must maintain personal auto insurance that satisfies state minimums and, where required, rideshare or commercial coverage.
(b) DRVU LLC may maintain contingent liability insurance applicable during active trips but not before pickup or after drop-off.
(c) Drivers are solely responsible for all claims, damages, or losses not covered by insurance.

10. Background Checks and Legal Compliance

DRVU LLC performs background checks and driving record verifications under the Fair Credit Reporting Act (FCRA) and applicable state regulations.
DRVU LLC reserves the right to deny or terminate Driver access for failure to meet safety or legal standards.

11. Emergency Features and Law Enforcement Access

DRVU LLC’s mobile application includes an Emergency Call Button for use in emergencies involving safety or health threats.

By using the Platform, Users acknowledge and expressly consent to the following:

(a) Upon activation of the Emergency Call Button, DRVU LLC is authorized to share the User’s personal and location data — including name, phone number, GPS coordinates, trip history, and emergency contact information — with law enforcement agencies, emergency medical services (EMS), fire departments, and other authorized first responders.
(b) This disclosure is made solely for the purpose of assisting emergency personnel and protecting User safety.
(c) Users further acknowledge that all Emergency Call activations are logged and monitored for verification.
(d) In the event of a false or fraudulent emergency activation, DRVU LLC reserves the right to impose a minimum administrative penalty of Fifty Dollars ($50.00 USD) per incident, which the User hereby authorizes DRVU LLC to automatically withdraw from the User’s linked financial institution or payment method on file.
(e) Repeated misuse or abuse of the Emergency Call feature may result in account suspension, termination, or legal action under applicable laws.

By using the Platform, the User grants DRVU LLC full authority to share relevant data with emergency entities when necessary to safeguard life, health, or public safety.

12. Ratings and Feedback

(a) Passengers may rate and review Drivers, and Drivers may rate and review Passengers, after each trip.
(b) Ratings are used to promote service quality and accountability.
(c) DRVU LLC may remove or redact false, defamatory, or discriminatory reviews.
(d) Persistent low ratings or verified complaints may result in account suspension or permanent deactivation.
(e) All feedback submitted becomes the exclusive property of DRVU LLC.

13. Risk Acknowledgment and Assumption of Liability

(a) Users understand and agree that rideshare services inherently involve risks, including but not limited to traffic incidents, vehicle malfunctions, and third-party conduct.
(b) DRVU LLC shall not be liable for injuries, damages, or losses arising before, during, or after a trip.
(c) Users voluntarily assume all risks associated with Platform use and release DRVU LLC from any resulting liability.

14. Limitation of Liability

To the maximum extent permitted by law, DRVU LLC shall not be liable for:
(a) Indirect, incidental, or consequential damages;
(b) Software malfunctions or beta-phase disruptions;
(c) Data inaccuracies or interruptions of service; or
(d) Any total liability exceeding the aggregate amount paid by the User to DRVU LLC within the preceding three (3) months.

15. Intellectual Property Rights

(a) All software, logos, content, trademarks, and data associated with DRVU LLC are the exclusive property of DRVU LLC.
(b) Users are granted a limited, non-transferable, revocable license to use the Platform solely for its intended purpose.
(c) Any unauthorized copying, distribution, or modification of Platform materials is strictly prohibited.

16. Indemnification

Users agree to indemnify and hold harmless DRVU LLC, its officers, affiliates, and employees from all claims, losses, damages, or expenses arising from:
(a) Violation of this Agreement;
(b) Use or misuse of the Platform; or
(c) Violation of applicable law or third-party rights.

17. Dispute Resolution and Arbitration

All disputes shall be resolved by binding arbitration in accordance with the Federal Arbitration Act (FAA) and administered by the American Arbitration Association (AAA).
Users waive their right to a jury trial or participation in a class action.

Before initiating arbitration, Users agree to attempt informal resolution by contacting:
drvu.customer.service@gmail.com

18. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the United States of America and the State of Hawaii, without regard to conflicts of law.

Users consent to exclusive jurisdiction for enforcement of arbitration awards within Honolulu County, Hawaii.

19. Severability

If any provision of this Agreement is deemed invalid, unlawful, or unenforceable, the remaining provisions shall remain in full effect.

20. Entire Agreement

This Agreement, together with DRVU LLC’s Privacy Policy, Driver Addendum, and Passenger Addendum, constitutes the complete understanding between DRVU LLC and the User, superseding all prior agreements or communications.